Low Power?

From the base of the cylinder to the top of the material should be


20mm

There are two types of nozzle FabKits should have the long nozzle as default. Maybe you have the short one?

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Short nozzle
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10mm focus for short

image
Long nozzle

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3mm focus for long

The sensor should be just slightly below the nozzle, you want it active when the nozzle is just about touching the material.